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About

Leveraging processes, systems and leadership to scale your business to a seven-figure agency

We’re for the leaders. The agency owners, consultants and creatives. The ambitious ones. The ones who are ready to scale their businesses to multiple six- or seven-figure agencies. The ones who don’t know how to do it without scaling their stress. If that’s you, you’re in good company—and we’re here to tell you: You don’t have to sacrifice your life to scale your business. (We actually recommend against it.) With expertise in processes, systems and leadership, we’ll get you out of chaos and stress and into freedom and flexibility. Joy is within reach—we’ll show you the way.

Our Mission

Helping you find joy in your business

The ‘J’ in AJK? That’s joy—our founder Audrey’s middle name and our mission.

Before there was AJK, there was Audrey, a teenager with a hard-working mom. So hard-working, in fact, she toiled long hours in a toxic workplace to support her family. For years, Audrey knew her mom’s workplace was taking the joy from her life—she would come home depleted and without anything left to give. As it turned out, it was taking more than her joy—it was taking her health. In 2012, Audrey’s mom received a terminal cancer diagnosis and lost her life three weeks later.

After her mother’s death, Audrey became a woman on a mission: to help businesses build workplaces that give us back our freedom, families and joy, so more kids have healthy, happy parents to come home to. In 2015, Audrey founded AJK with this mission to help more businesses and families thrive—not just survive. We’re here to help you do the same.

Believer in the power of processes and people

Meet Audrey

Believer in the power
of processes and people

I get it: Processes and systems don’t exactly rev most people’s engines. But I’m not most people. I’ve witnessed the transformative power of processes and systems again and again. For 20 years, I’ve been streamlining processes to make agencies, teams and projects run more efficiently and effortlessly. I’ve scaled teams to multiple six and seven figures, operationalized multi-million-dollar marketing projects, and worked with names like Proctor & Gamble and Pepsi. It’s inevitable: When leaders know how to streamline processes and communicate with their people, they set their businesses up for success. I can set yours up for success, too.

2021
2017
2015
2014
2005

Audrey works in events while at university

Creates standard operating procedures for events and volunteers

2002
2021
2017
2015
2014

Graduates from Simon Fraser University

Starts a 10-year career in marketing and communications

2005
2002
2021
2017
2015

Completes her Masters in Professional Communications

2014
2005
2002
2021
2017

Completes Body Language Trainer certification

Serves businesses with marketing strategy, processes, systems and communications

Resigns from her corporate job and starts AJK

2015
2014
2005
2002
2021

Nixes marketing strategy and niches to processes, systems and communications

Exclusively serves businesses scaling to agency models

2017
2015
2014
2005
2002

Leads first agency owner to sell his business

Becomes an Asana Certified Pro

Launches the Small But Mighty Agency podcast

2021
2017
2015
2014
2005
2002

Over the Years

Get to know AJK

Not ready to book a free discovery call yet? We’ll be here when you are. Until then, tune into Small But Mighty Agency to meet Audrey and get to know AJK.

listen to the episode
IN THEIR WORDS

If I get the chance to work with her again, I would be the lucky one

Audrey Kwan is a force. I have had the pleasure of working with her on a significant event for just over five years. I have the deepest respect for Audrey’s commitment to making a positive difference in everything she touches. She is capable, smart, kind and her instincts are always bang on. The most amazing thing about Audrey is that you instantly respect and trust her. Knowing her is like being with a lifelong friend. If I get the chance to work with her again, I would be the lucky one.

Tamara Taggart
FORMER NEWS AT 6 ANCHOR, CTV

Lucky to have her as part of the team

Audrey’s talents are limitless. Any individual, school, or organization would be lucky to have her as part of their team.

Vanessa Van Edwards
CEO, SCIENCE OF PEOPLE

Strategist, coach, and cheerleader in one package

I loved the way Audrey was able to glean so much about who I am and what I represent. Audrey is an amazing strategist, coach and cheerleader all rolled into one package. Once we decided what direction we were going in, I was amazed by how driven and persistent she was in helping me get exactly what I needed to move forward. I love Audrey’s attitude and upbeat personality. I felt, not just listened to, but heard and understood.

Morgan Nahanne
LEAD TECHNICIAN, SPECTACLE SHOPPE

Is this you?

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You feel like hiring new people is more of a headache than a help because you have to train them.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You feel like hiring new people is more of a headache than a help because you have to train them.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You feel like hiring new people is more of a headache than a help because you have to train them.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You feel like hiring new people is more of a headache than a help because you have to train them.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

You feel like hiring new people is more of a headache than a help because you have to train them.

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

You get results for your clients, but you don’t know how to make your process consistent and scalable.

You feel like hiring new people is more of a headache than a help because you have to train them.

You want your team to feel empowered and engaged with the business, clients and each other.

You want to feel confident your team is on top of projects and tasks–without checking in 24/7.

You want more freedom from the business, but you feel like it’ll fall apart without you.

You feel more like a desk jockey than a leader, stuck in uninspiring day-to-day tasks.

Are you ready to scale?

Book a free discovery call to tell us about your business and learn how we can help it scale—without the stress. Say hello to freedom, friend.

BOOK A DISCOVERY CALL