Is it worth the time to cross-train your team?
Even the most talented people in your team can’t succeed if your entire team follows their own processes, and communication is a mess.
Cross-training leads to better communication, and communication leads to a business that is less dependent on you.
In this episode of the podcast, we’re exploring how this agency owner hires the right people, streamlines communication and cross-trains his team so that he can spend more time in creativity instead of project management.
- How he took one opportunity in college (10 years ago) and turned freelancing into an agency
- Why solving communication challenges grows the business
- Cross-training team members is worth the time investment
- What is the T shape model, and how it guides his hiring process for right-fit team members?
- How he cross-trains his team to create more efficiency and less dependency on one person to know it all
- Changing his org structure and why he restructured his agency model
Suits & Sandals Website: https://suits-sandals.com
Nick’s LinkedIn: https://www.linkedin.com/in/nickdank/
Get my signature COMPASS method inside our Team Growth Roadmap
This episode is brought to you by the FREE TEAM GROWTH ROADMAP
What if you didn’t spend all day, every day, in the weeds of running your business?
More flexibility. More freedom. Less overwhelm.
You’d scale your business with more ease
Gain clarity on the strategic systems and leadership actions to create a self-managing team that can support your clients and frees up your time.
My free Team Growth Roadmap will give you my COMPASS method to get you out of the weeds of running your business and help you build a small but mighty team that gives you more freedom and flexibility.
Click this link to unlock the COMPASS Method
Now it’s time to build your Small But Mighty Agency
Thanks for tuning into the Small But Mighty Agency Podcast! If you enjoyed today’s episode, head over to Apple Podcast to subscribe, rate, and leave your honest review. Connect with me on Instagram, LinkedIn or visit my website for even more detailed strategies, and be sure to share