How to Handle Unclear Scopes (profitably) in a Service Business 


November 16, 2022

A potential client comes to you with a project, and the scope (a.k.a objectives, requirements and outcomes) is unclear. 

It happens to all service providers, and it can drain time, money, and your team 

It can distract you from scaling what works well in your business. 

The challenge is that unclear scopes can come disguised as opportunities, especially if you’re unclear about your business vision and where you want to spend time and resources.

Listen to this episode of the Small But Mighty Agency, where we look at how to handle unclear scopes and the power of the discovery process. 

Show Links

Productize Your Service Roadmap

Ep 50: 5 Pillars of a Productized Service That Help You Grow (even if you’re at capacity) 

“Less is More” is how you scale a service-based business

How do I know this? I can 100% relate to where you are now.  You feel like you’re wearing too many hats and can’t do it all… 

I know that if you create a complex business that makes you feel trapped, you will never want to grow your business. You’ll do little (or big!)  things to self-sabotage growth because you don’t want to scale overwhelm; nobody does. 

I’ve been there.

I learned this lesson as the second in command of an agency. I could not turn off my brain and relax because I would worry about what was and wasn’t being done. 

 It wasn’t until I looked at the business from a productized service perspective. It gave us more bandwidth to double the revenue and sell and exit the business.  

Since then, I’ve been behind the scenes of six and seven-figure service-based businesses, helping agency owners who are at capacity get out of being stuck in service delivery to scale. 

It all starts by looking through the lens of a productized service. Download the FREE productize your service roadmap:

Now it’s time to build your Small But Mighty Agency

Thanks for tuning into the Small But Mighty Agency Podcast! If you enjoyed today’s episode, head over to Apple Podcast to subscribe, rate, and leave your honest review. Connect with me on Instagram, LinkedIn or visit my website for even more detailed strategies, and be sure to share