The Blog

Is now the right time to change, pivot or develop a new offer in your business? As business owners, we can’t be tone death to what’s happening in the market and the economy – both are different than just two years ago.  What might have been working two years ago in your niche is rapidly […]

Podcast

February 8, 2023

Erika Montgomery: When to change, pivot or develop new offers in your business?

What’s one of the best ways to grow faster and avoid painful mistakes? That’s an easy one for me: getting a mentor.  As a business owner, having mentors helped me gain experiences not shared in books found on bookshelves; I’ve benefited from a better understanding of their wins and mistakes.  But mentorship isn’t just for […]

Podcast

January 25, 2023

Suzie Bao: Racial representation in mentorship matters for business growth

Do you believe in planning for more happiness and joy in your business?  If you’re like me, you got your planning done in December, or maybe, January is the month you start planning. I don’t know a business owner who isn’t doing some sort of planning right now. Whether you do it at the end […]

Podcast

January 11, 2023

Katie Jefcoat: 5 ingredients for happiness “soup”

Here are the big four lessons I learned this year that helped me make money and grow my business by 30%.  Each lesson is a way of thinking and being as we head into 2023, where the trend points towards buying decisions taking longer because people are more careful with spending. Hear why these lessons […]

Podcast

December 28, 2022

4 Lessons that Grew my Business by 30%

What is a significant advantage of a small agency? It’s the ability to stay in its lane and go deep into a niche.  Today, we’re talking to an agency owner about her niche in cultural intelligence.  Cultural intelligence is not just a hot topic but a much-needed one.  Authentic representation matters because it empowers. I’m […]

Podcast

December 14, 2022

Jennifer Taback: How cultural intelligence makes her agency innovative

Can I tell you about a scenario I’ve encountered many times? I speak to service-based business owners who get stuck spending 9-5 every day in client meetings, and there’s no space for other things that need to happen. On the one hand, there’s plenty to celebrate because they have a fully booked service business. On […]

Podcast

November 30, 2022

Rebecca Teaff: Growing the team to cross seven figures

A potential client comes to you with a project, and the scope (a.k.a objectives, requirements and outcomes) is unclear.  It happens to all service providers, and it can drain time, money, and your team  It can distract you from scaling what works well in your business.  The challenge is that unclear scopes can come disguised […]

Podcast

November 16, 2022

How to Handle Unclear Scopes (profitably) in a Service Business 

Let’s grow a complicated business that feels like a ball and chain. Said NOBODY.  I’ve been there. I learned this lesson as the second in command of an agency. I could not turn off my brain and relax because I would worry about what was and wasn’t being done.  It wasn’t until I looked at […]

Podcast

November 2, 2022

5 Pillars of a Productized Service That Help You Grow (even if you’re at capacity)

What makes a service business high ticket and sets you up to get paid like an expert?  Here’s the thing to know, it’s not about doing more in your business; it’s actually about doing less.  Hear why productized services and the agency model support you to do less while providing exponential value to your clients […]

Podcast

October 19, 2022

Why Productize Your Service? Do You Need It?

Do you want more time to work on the business rather than in it? When Justin reached out to me for help, he was the bottleneck in his business. His service delivery processes lived in his head, so he spent his day-to-day implementing services, managing clients, and providing client strategy.  He was doing it all […]

Podcast

October 5, 2022

Success: How to get more time freedom in your service business and make money (even on vacation) with Justin Salters