The Blog

If there’s one constant in owning a business, it’s getting comfortable with change.  As business owners, we need resilience in the face of change, whether changing business models, shifting marketing strategies, or building a team.  Change isn’t just about us, “the business owner”; it affects the people in our business. Leaders effectively managing their teams […]

Is it easier to start an agency when you’ve worked for agencies most of your career? The answer isn’t a straightforward yes or no.  Running an agency requires more than just doing the work of servicing clients; it requires building a profitable and sustainable business.   Taralyn and her partner went from solopreneur to an […]

What is the fastest way to $500K in a service-based business?  Today’s guest shares how she and her business partner scaled to $500K in sales in their first year without using complicated marketing strategies or being on every platform to market their business.  Growth for this agency owner has also meant steadily growing a team […]

The one thing you need to have a sustainable agency? Happy Clients.  Great client management can mean the difference between a happy client who stays for the long term or a frustrated client who churns.  And we know that it costs a lot more to find a new client than to retain one.  Nobody understands […]

This small but mighty agency owner used the Upwork platform to grow his animation agency to multiple six figures in under two years.  Going from solopreneur to a team of nine, Guillermo Chan went from a 9 – 5 job to building the business of his dreams, where he gets to do what he loves […]

How are creatives, consultants, and marketers making multiple six figures thriving in an increasingly crowded marketplace? The great resignation left a door wide open for more businesses to consider working with freelancers, contractors and boutique agencies because employees were leaving like never before, which created demand in the marketplace.  On the other side of that […]

Are you stuck in your business feeling like client work is dependent on just you, and you worry it will all go down the tank when you stop working?  If you don’t know how to change that – or maybe you do, but it hasn’t turned out how you thought it would? Tune in to […]

What makes a creative agency excel past its competition? Nurturing and protecting the creative spirit in the team.  The creative spirit is the secret sauce for an agency to do outstanding creative work.  Some call it “strategic magic” or “zone of genius.”  I like to think of it as the art that makes their craft […]

When this seven-figure agency owner surveyed 50 of his clients about what they valued when working with a small agency, the response was a surprise. It wasn’t the price and it wasn’t even quality.  The top three things the clients of this seven-figure agency want to see from an agency are experience, communication and processes.  […]

Is it worth the time to cross-train your team?  Even the most talented people in your team can’t succeed if your entire team follows their own processes, and communication is a mess.  Cross-training leads to better communication, and communication leads to a business that is less dependent on you.  In this episode of the podcast, […]